Policies & Trip Info 
Grand Adventures has been Winter Park and Grand County’s premier snowmobile tour and rental company for decades. We have access to the best terrain in the area, providing the best views to our customers.
POLICIES – PLEASE READ CAREFULLY
Please ensure you carefully read, understand, and agree to our Policies prior to making your reservation. We will follow them, so you must too. We appreciate your understanding in adhering to them.
Advance Reservations are required. All reservations must be made online or over the phone.
All reservations must be paid in full at the time of booking with a Debit or Credit Card.
Taxes & Fees – All reservations are charged various Sales Taxes, Land Use Fees, Incident Coverage / Repair Fund Fees, and system Convenience Fees at the time of reservation.
These taxes & fees are fixed and mandatory for all reservations, regardless of booking method (phone & online).
You may not drive a vehicle if you have been convicted of a DUI/DWI or any similar infraction in the past 3 years. Failure to adhere is fraud and voids your Incident Coverage & Repair Fund per policy terms.
Please arrive at your scheduled Meeting Time. No refunds will be given for arriving after your stated meeting time on your confirmation email. While we always do our best to accommodate, we cannot guarantee that you will be able to go on your tour or rental if you arrive late. It is your responsibility to ensure you arrive on time. No Refunds will be issued so please arrive at your scheduled meeting time. Please remember that winter driving conditions, traffic, etc. can delay drive times. Please give yourself plenty of time to arrive at your appropriate meeting time and location.
CANCELLATION POLICY: We require full payment when you make your reservation. If you must cancel your reservation and we are notified at least 48 hours prior to your scheduled meet time, we will refund your payment, less 15%. Cancelling a reservation the same day it was booked is still subject to fees. Rescheduling a reservation must be done outside of 48 hours and is subject to availability and a rebooking fee. If you cancel for any reason and we are notified less than 48 hours prior to your scheduled meet time, we cannot refund any portion of the payment. All sales inside 48 hours are final and non-refundable / non-transferable. Grand Adventures cannot be held responsible for and will not issue refunds for personal inconveniences, health related issues, family emergencies, injuries, winter road conditions, flight delays / cancellations, public transportation delays, traffic jams/accidents, or inclement weather. When you make your reservation, we are reserving a space for you and now turning away other potential guests.
DAMAGE DEPOSIT REQUIREMENTS

• GUIDED TOURS: During check-in, a physical imprint of your credit or debit card will be made to serve as your damage deposit. You are responsible for the full extent of damages up to the maximum deductible of your activity. The cardholder must be present. We do not accept cash or checks for damage deposits.
• SELF-GUIDED RENTALS: During check-in, a physical imprint of your credit or debit card will be made and we will pre-authorize $500 per machine to serve as your damage deposit. You are responsible for the full extent of damages up to the maximum deductible of your activity. The cardholder must be present. We do not accept cash or checks for damage deposits(cardholder must be present).
TRIP INSURANCE

• In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even a sudden sickness or injury could impact your travel plans. For your convenience, we offer Travelex Insurance Services travel protection plans to help protect you and your travel investment against the unexpected. This trip includes optional motor snowmobiling. For more information on the available plans or to purchase a plan CLICK HERE or contact Travelex Insurances Services at 800-228-9792 or customersolutions@travelexinsurance.com and reference location # 06-0332.
• The product descriptions provided here are only brief summaries and may be changed without notice.  The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy.  Travelex Insurance Services , Inc CA Agency License #0D10209.  Travel Insurance is underwritten by, Zurich American Insurance Company (NAIC #16535, state of domicile:New York), 1299 Surich Way, Schaumburg, IL 60196. Coverages Available to residents of U.S. States and the District of Columbia only. Certain coverages are not available in all states. V94 Purchasing travel insurance does not release you from Damage Deposit Requirements for your rental / tour nor cover any damages that occur.
INCIDENT COVERAGE & REPAIR FUND

• With every tour and rental snowmobile or side-by-side, you are purchasing Incident Coverage and Repair Fund coverage.  This will display as an additional cost in the check-out process.
• Incident Coverage: Your rental with Grand Adventures adds you as an additional insured to Grand Adventures commercial automobile policy.  The commercial automobile policy includes certain auto liability coverage, which, generally, may pay for bodily injury or property damage caused by an accident during your rental.  The auto liability coverage is subject to the actual terms, conditions, exclusions, and limits of liability of the policy.  If you need any additional clarification on the insurance coverage, please call vQuip Insurance Agency at 704-496-9002.  This policy provides coverages for Liability Coverages, Blanket Accident Coverage, and Auto Liability Coverages.
• Repair Fund: The program covers all machines on guided tours and self-guided rentals.  Designed to provide our customers with some peace of mind in the unfortunate event that physical damage occurs to their machines while on a guided tour or self-guided rental.
1. At the time of check-in, you will provide your credit / debit card for an imprint (guided & self-guided) and or pre-authorization hold (self-guided) to serve as your damage deposit.  See damage deposit section below for pre-authorization hold amounts.
2. In the event damage occurs, your maximum out of pocket expense (per machine your rent) is limited to:
• SNOWMOBILE GUIDED TOURS: $1,500 (parts & labor)
• SNOWMOBILE SELF-GUIDED RENTALS: $3,000 (parts & labor)
• SIDE BY SIDE TOURS: $3,000 (parts & labor)
• The Repair Fund covers all parts & labor expense above the maximum out of pocket expense amounts.
AGE REQUIREMENTS

• GUIDED TOURS:
1. The minimum age to rent a snowmobile without a legal guardian on a guided tour is 18 years old with a valid drivers license.
2. Drivers between the ages of 15 and 17 must be accompanied by their legal guardian, present their valid drivers license or learners permit at check-in to be photocopied, and cannot carry a passenger on their snowmobile.
3. Passengers must be at least 4 years old.
• SELF-GUIDED RENTALS:
1. The minimum age to rent a snowmobile without a legal guardian on a self-guided rental is 21 years old, with a valid drivers license.
2. Drivers between the ages of 16 and 20 years old must be accompnaied by their legal guardian and present their valid drivers license to be photocopied. You must be 18 years old to have a passenger on your snowmobile.
3. Passengers must be at least 4 years old.
TRAILBLAZERS 1.5HR FAMILY TOUR + "KIDS COURSE" REQUIREMENTS

• GUIDED TOURS:
1. Allowable driver ages = 4 to 15
2. A LEGAL GUARDIAN must also be present for a minor to drive
3. Kid drivers ONLY drive in the Kids Course lap area
4. Depending on the number of children and their age / size, be prepared for them to take turns
5. DO NOT BOOK THIS TOUR if you don't have kids or kids who don't want to drive!
6. Max weight = 200lbs
7. The "mini's" are governed for safety
8. Staff will assign a 120cc or 200cc snowmobile based on the child's size and parents cannot dictate a larger machine than the guide deems appropriate
9. Parents watch and supervise their children driving, they do not follow or ride with them on the Kids Course
10. The first 60 minutes of this tour is our standard 1hr tour. Then, approximately 30 minutes is allocated to the Kids Course. This includes time to give the kids a safety overview, rules, machine operation, etc. And kids will take turns. Your child will not drive the entire 30 minutes.
FREQUENTLY ASKED QUESTIONS
Should we tip our guide?

• Tips are an important part of a guides livelihood and are always appreciative of receiving a tip when they deliver excellent service!
Should we arrive early?

• Please arrive at the “meeting time” listed on your confirmation email.
Do we still go if it is snowing or cold?

• Yes! We operate in all weather conditions.
What if we are late due to traffic?

⦁ It is your responsibility to plan ahead and traffic can be heavy at times.
⦁ You will not be refunded because you are stuck in traffic and arriving late.  Plan ahead!
Should we purchase Travel Insurance?

⦁ Yes, protect your travel investment! Our partner Travelex offers plan that can help protect your investment if your travel plans become disrupted.Click here to enroll
Is there any leeway on Age Requirements?

⦁ NO, unfortunately are age requirements not negotiable or subject to changeClick here to enroll
Why am I forced to purchase the Incident Coverage & Repair Fund when I don’t want it?

⦁ Changes in the insurance market have resulted in these new coverage requirements. We have no discretion, and these policies apply to all customersClick here to enroll
Is there wiggle room in your cancellation policy?

⦁ Our policies are uniformly and strictly enforced, so please ensure you agree to abide by them prior to making your reservation. Given that everyone is unique and special, we cannot make exceptions. Click here to enroll
Why do I have to do a Damage Deposit if I am already purchasing the Repair Fund?

⦁ Like all insurance policies, deductibles apply. Your damage deposit is used to ensure we can collect the deductible if necessary. Click here to enroll
Is an International Driver’s License valid for snowmobiling?

⦁ YES, your international Driver’s License meets our requirements. Please ensure you have it present the day of your adventure Click here to enroll
Book Online
Please note that online reservations cut off a few hours before each trip meeting time.
HELPFUL LINKS
Need lodging in Grand Lake? Check out  www.westernriv.com
Need lodging in Winter Park? Please consider. Winter Park Mountain Lodge Or Winter Park Lodging Company
Need to rent Goggles? Visit Epic Mountain Sports
Need to rent skis? Visit Epic Mountain Sports
Other Activities: -

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Snowmobiling
Off-road
OUR MISSION

  • • We strive to provide each guest with a safe and fun snowmobile adventure. With options that cater to all ages and abilities, from first timers to lifelong riders, we want you to find the perfect experience for your group. We aim to provide a memorable experience showcasing the awe-inspiring scenery of Grand County that will become an endeavor that our guests return for year after year.
OUR PHILOSOPHY

  • • We are a family here at Grand Adventures, and our hope is that every guest with whom we interact will feel like a part of that as well. Each employee plays a vital role in our future and we take great pride in providing world-class customer service throughout your experience with us.
OUR MOTTO

  • • Ride the Divide! Experience everything the majestic Continental Divide has to offer, either by snowmobile (November – April) or by UTV (June-October). We love what we do, and we can’t wait to share it with you.
CAREERS

  • • Interested in becoming a part of the team? Please download the PDF Application and email/mail it back to us. We are hiring for the following positions in Winter Park, Fraser, and Grand Lake.
WINTER SEASONAL POSITIONS

  • • Snowmobile Guide
  • • Unguided Rentals Staff
  • • Office / Reservation Staff
  • • Snowcat Operator – experience required
  • • Single-Track Groomer – experience require
  • • Snowmobile / Small Engine Mechanic
SUMMER SEASONAL POSITIONS

  • • Office / Reservation Staff
  • • Side by Side Guide
YEAR-ROUND POSITIONS

  • • Office / Reservation Staff
  • • Snowmobile / Small Engine Mechanic
  • • Snowmobile / Side by Side Guide (Winter / Summer Seasons)
  • PDF Application
WINTER SEASONAL POSITIONS

  • • To Apply for or inquire about a position please email us at manager@grandadventures.com We look forward to discussing our opportunities with you.
Hiring Seasons

  • • Winter Positions – September thru Mid Nov annually
  • • Summer Positions – Feb thru Mid May annually
  • • Please visit us at www.madadventures.com/careers/ for Summer Positions
  • • Grand Adventures, along with our sister company Mad Adventures, offer seasonal (Winter and Summer) and year-round employment opportunities. We are in the unique position to employ staff on a year-round basis between our various adventures (Snowmobiling Tours & Rentals / Side by Sides / Rafting). Get your foot in the door and earn one of our coveted year-round positions!
Illustration showing required snowmobiling attire: snow goggles, helmet, face mask, snow coat, snow pants, waterproof gloves, and snow boots. Items are available for purchase or rent. Includes company logo Grand Adventures.
Grand Adventures has been Winter Park and Grand County’s premier snowmobile tour and rental company for decades. We have access to the best terrain in the area, providing the best views to our customers.
Our humble beginnings date back to the 1970s on some of the first and most basic snowmobiles made. Yes, John Deere used to make snowmobiles back then! The name Grand Adventures came about under new ownership in the early 1990’s and has grown into the Grand Adventures of today. In 2011 Grand Adventures merged with Trailblazers Snowmoblle Tours in Fraser. Todays Grand Adventures has access, through our Forest Service Permits, to 4 amazing trail systems in Grand County, CO. With 5 locations, we provide our customers with the best trails Grand County and Winter Park have to offer.
Our humble beginnings date back to the 1970s on some of the first and most basic snowmobiles made. Yes, John Deere used to make snowmobiles back then! The name Grand Adventures came about under new ownership in the early 1990’s and has grown into the Grand Adventures of today. In 2011 Grand Adventures merged with Trailblazers Snowmoblle Tours in Fraser. Todays Grand Adventures has access, through our Forest Service Permits, to 4 amazing trail systems in Grand County, CO. With 5 locations, we provide our customers with the best trails Grand County and Winter Park have to offer.
OUR TEAM SKILLS
An operation as diverse and large as ours requires team work, with both our staff and our customers, to be successful. We pride ourselves on being the best we can and we think this shows on a daily basis.
An operation as diverse and large as ours requires team work, with both our staff and our customers, to be successful. We pride ourselves on being the best we can and we think this shows on a daily basis.
Operations are conducted on public lands under a special use permit with the Arapaho Roosevelt National Forest.
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