Grand Adventures has been Winter Park and Grand County’s premier snowmobile tour and rental company for decades. We have access to the best terrain in the area, providing the best views to our customers.
POLICIES – PLEASE READ CAREFULLY
Please ensure you carefully read, understand, and agree to our Policies prior to making your reservation. We will follow them, so you must too. We appreciate your understanding in adhering to them.
Advance Reservations are required. All reservations must be made online or over the phone.
All reservations must be paid in full at the time of booking with a Debit or Credit Card.
Taxes & Fees – All reservations are charged various Sales Taxes, Land Use Fees, Incident Coverage / Repair Fund Fees, and system Convenience Fees at the time of reservation. These taxes & fees are fixed and mandatory for all reservations, regardless of booking method (phone & online).
You may not drive a vehicle if you have been convicted of a DUI/DWI or any similar infraction in the past 3 years. Failure to adhere is fraud and voids your Incident Coverage & Repair Fund per policy terms.
Please arrive at your scheduled Meeting Time. No refunds will be given for arriving after your stated meeting time on your confirmation email. While we always do our best to accommodate, we cannot guarantee that you will be able to go on your tour or rental if you arrive late. It is your responsibility to ensure you arrive on time. No Refunds will be issued so please arrive at your scheduled meeting time. Please remember that winter driving conditions, traffic, etc. can delay drive times. Please give yourself plenty of time to arrive at your appropriate meeting time and location.
CANCELLATION POLICY: We require full payment when you make your reservation. If you must cancel your reservation and we are notified at least 48 hours prior to your scheduled meet time, we will refund your payment, less 15%. Cancelling a reservation the same day it was booked is still subject to fees. Rescheduling a reservation must be done outside of 48 hours and is subject to availability and a rebooking fee. If you cancel for any reason and we are notified less than 48 hours prior to your scheduled meet time, we cannot refund any portion of the payment. All sales inside 48 hours are final and non-refundable / non-transferable. Grand Adventures cannot be held responsible for and will not issue refunds for personal inconveniences, health related issues, family emergencies, injuries, winter road conditions, flight delays / cancellations, public transportation delays, traffic jams/accidents, or inclement weather. When you make your reservation, we are reserving a space for you and now turning away other potential guests.
DAMAGE DEPOSIT REQUIREMENTS
• GUIDED TOURS: During check-in, a physical imprint of your credit or debit card will be made to serve as your damage deposit. You are responsible for the full extent of damages up to the maximum deductible of your activity. The cardholder must be present. We do not accept cash or checks for damage deposits.
• SELF-GUIDED RENTALS: During check-in, a physical imprint of your credit or debit card will be made and we will pre-authorize $500 per machine ($1500 per All-Mountain) to serve as your damage deposit. You are responsible for the full extent of damages up to the maximum deductible of your activity. The cardholder must be present. We do not accept cash or checks for damage deposits(cardholder must be present).
TRIP INSURANCE
• In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even a sudden sickness or injury could impact your travel plans. For your convenience, we offer travel protection through Travelex Insurance Services travel protection plans to help protect you and your travel investment against the unexpected. This trip includes optional motor snowmobiling. Typically, activities such as motor sports are excluded from coverage on travel insurance plans. The Travelex Travel Select plan has an optional Adventures Sports Coverage upgrade, which if purchased, will waive the motor sports exclusion. For more information on the available plans or to purchase a plan CLICK HERE or contact Travelex Insurances Services at 800-228-9792 and reference location # 06-0332.
• The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services , Inc CA Agency License #0D10209. Travel Insurance is underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276. V94
Purchasing travel insurance does not release you from Damage Deposit requirements for your rental / tour nor cover any damages that may occur.
INCIDENT COVERAGE & REPAIR FUND
• With every tour and rental snowmobile, you are purchasing Incident Coverage and Repair Fund coverage. This will display as an additional cost in the check-out process.
• Incident Coverage: Your rental with Grand Adventures adds you as an additional insured to Grand Adventures commercial automobile policy. The commercial automobile policy includes certain auto liability coverage, which, generally, may pay for bodily injury or property damage caused by an accident during your rental. The auto liability coverage is subject to the actual terms, conditions, exclusions, and limits of liability of the policy. If you need any additional clarification on the insurance coverage, please call vQuip Insurance Agency at 704-496-9002. This policy provides coverages for Liability Coverages, Blanket Accident Coverage, and Auto Liability Coverages.
• Repair Fund: The program covers all machines on guided tours and self-guided rentals. Designed to provide our customers with some peace of mind in the unfortunate event that physical damage occurs to their machines while on a guided tour or self-guided rental.
1. At the time of check-in, you will provide your credit / debit card for an imprint (guided & self-guided) and or pre-authorization hold (self-guided) to serve as your damage deposit. See damage deposit section below for pre-authorization hold amounts.
2. In the event damage occurs, your maximum out of pocket expense (per machine) is limited to:
• GUIDED TOURS: $1,500 (parts & labor)
• SELF-GUIDED RENTALS: $3,000 (parts & labor)
• The Repair Fund covers all parts & labor expense above the maximum out of pocket expense amounts.
AGE REQUIREMENTS
• GUIDED TOURS:
1. You must be at least 15 and have a valid driver’s license or learner’s permit to drive
2. If you are under 18 and wish to drive the snowmobile, a legal guardian must also be present on the trip
3. If you are under 18 years old and driving we require the license / permit be physically present and we will make a photocopy of it at check-in
4. In order to carry a passenger, you must be at least 18 years old
5. You must be at least 4 years old to be a passenger
• SELF-GUIDED RENTALS:
1. You must be at least 21 years old and have a valid drivers license to rent a snowmobile unless a legal guardian is present and accompanying you
2. 16 & 17 year old’s may drive if they have a valid drivers license and their legal guardian is present on the trip, but they may not carry passengers. We will require you to show us the license at check-in and we will make a photocopy of it
3. 18-20 year old’s may drive and carry passengers, but a legal guardian must be present on the trip
4. You must be at least 4 years old to be a passenger
TRAILBLAZERS 1HR FAMILY TOUR + "KIDS COURSE" REQUIREMENTS
• GUIDED TOURS:
1. Allowable driver ages = 4 to 15
2. A LEGAL GUARDIAN must also be present for a minor to drive
3. Kid drivers ONLY drive in the Kids Course lap area
4. Depending on the number of children and their age / size, be prepared for them to take turns
5. DO NOT BOOK THIS TOUR if you don't have kids or kids who don't want to drive!
6. Max weight = 200lbs
7. The "mini's" are governed for safety
8. Staff will assign a 120cc or 200cc snowmobile based on the child's size and parents cannot dictate a larger machine than the guide deeps appropriate
9. Parents watch and supervise their children driving, they do not follow or ride with them on the Kids Course
FREQUENTLY ASKED QUESTIONS
Should we tip our guide?
• Tips are an important part of a guides livelihood and are always appreciative of receiving a tip when they deliver excellent service!
Should we arrive early?
• Please arrive at the “meeting time” listed on your confirmation email.
Do we still go if it is snowing or cold?
• Yes! We operate in all weather conditions.
What if we are late due to traffic?
⦁ It is your responsibility to plan ahead and traffic can be heavy at times.
⦁ You will not be refunded because you are stuck in traffic and arriving late. Plan ahead!
Should we purchase Travel Insurance?
⦁ Yes, protect your travel investment! Our partner Travelex offers plan that can help protect your investment if your travel plans become disrupted.Click here to enroll
Is there any leeway on Age Requirements?
⦁ NO, unfortunately are age requirements not negotiable or subject to changeClick here to enroll
Why am I forced to purchase the Incident Coverage & Repair Fund when I don’t want it?
⦁ Changes in the insurance market have resulted in these new coverage requirements. We have no discretion, and these policies apply to all customersClick here to enroll
Is there wiggle room in your cancellation policy?
⦁ Our policies are uniformly and strictly enforced, so please ensure you agree to abide by them prior to making your reservation. Given that everyone is unique and special, we cannot make exceptions.
Click here to enroll
Why do I have to do a Damage Deposit if I am already purchasing the Repair Fund?
⦁ Like all insurance policies, deductibles apply. Your damage deposit is used to ensure we can collect the deductible if necessary.
Click here to enroll
Is an International Driver’s License valid for snowmobiling?
⦁ YES, your international Driver’s License meets our requirements. Please ensure you have it present the day of your adventure
Click here to enroll
Book Online
Please note that online reservations cut off a few hours before each trip meeting time.
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Accessibility Statement
grandadventures.com
December 17, 2024
Compliance status
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience,
regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level.
These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible
to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific
disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML,
adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with
screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive
a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements,
alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website.
In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels;
descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups),
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for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology.
To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on
as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Disability profiles supported in our website
Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Additional UI, design, and readability adjustments
Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over seven different coloring options.
Animations – person with epilepsy can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
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Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.
Browser and assistive technology compatibility
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Notes, comments, and feedback
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to